Jawatan Kosong Manager - Express Claims Malaysia Oktober 2020 at AIG Shared Services (M) Sdn Bhd. Good Evening to friends being find a job. I hope not desperate to find suitable employment pas to your specialization . Indeed, frequently find matching jobs is not easy in 2020. On this occasion the admin will give information Jawatan Kosong Manager - Express Claims Malaysia Oktober 2020 at AIG Shared Services (M) Sdn Bhd. The following is detail about Jawatan Kosong Manager - Express Claims Malaysia, Oktober 2020 AIG Shared Services (M) Sdn Bhd.
Jawatan Kosong Manager - Express Claims Malaysia Oktober 2020 AIG Shared Services (M) Sdn Bhd
The following is qualification you must meet to meet Jawatan Kosong Manager - Express Claims Malaysia Oktober 2020 AIG Shared Services (M) Sdn Bhd which opened in 4 years ago :
Duties and Responsibilities
1. Functional Responsibilities:
Providing a technical referral point for team members and manage performance
Keeping the Express (LOB) Team Managers advised of key technical loss developments and wider technical trends
Executing strategic initiatives within their Express unit
Ensuring Express ‘Best Practice’ is maintained within their Express unit
Driving performance through required criteria
Ensuring claims are accurately assessed and proactively reserved within agreed service levels
Embedding use of balance scorecard/KPIs within team
Maintaining records of all transactions and interactions made with customers.
Ensure processing turnaround time for policy application/transaction processing is adhered to.
Technical Competencies on Document management, Policy, procedures and regulations, Process knowledge, IT System Operations, Product knowledge
Team professional and technical development
Effective resolution of technical level claims handled by team adjusters
Accurate and consistent reserving and financial control of claims in Express Unit
Mitigation of indemnity and expense spend for Complex claims within their team
Performance manage the team to maximize best practice compliance and minimize lost economic opportunity within Complex claims segment
Personal Development / Succession Planning for individuals within the Express Unit
Managing compliance with governance standards and regulatory requirements within the Express Unit
Effective communication to all relevant stakeholders
Degree qualified or related experience preferably in Claims Operations and Support Management, Project/ Program management
Knowledge in (LOB) claims topics preferred.
Strong stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)
Policy language skills enabling accurate and consistent policy wording interpretation
Experience in Claim management at both team lead/ manager levels
Experience in claims audits consisting in both measures of quality and customer service
Acquiring adjuster licenses or related may be required
People and team management experience, including the proven ability to effectively manage team members
Ability to positively influence, in a multi-cultural environment, stakeholders at every level both internally & externally
Highly effective communicator (written, verbal, presentation, training)
Ability to deliver strategic directives internally while also marketing AIG claims expertise externally
Broad range of leadership competencies, from direction and pace setting to coaching and effective listening
Identify and address performance issues within the team
Only applicants who meet the above conditions that will be notified upon to carry out further stage. Therefore if you are interested and meet requirements of candidates Jawatan Kosong Manager - Express Claims Malaysia Oktober 2020 AIG Shared Services (M) Sdn Bhd above, please send your application before limit registration.
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